Yes! We’re happy to provide free, no-obligation quotes for all services — either over the phone or after a site visit depending on the job.

Absolutely. We are fully insured for all work, including public liability, so you can trust us to work safely and professionally on your property.

For most ponds, we recommend a deep clean once or twice a year, with regular maintenance every 4–8 weeks depending on size, stocking levels, and filtration.

Yes. In many cases, especially with smaller ponds or those with healthy filtration, we can clean without fully draining. For heavy sludge or large koi ponds, a partial or full drain may be advised.

Absolutely. This is often caused by algae or filtration issues. We’ll test the water, inspect your equipment, and carry out the necessary treatment or cleaning to restore clarity.

Yes! We maintain coldwater, tropical freshwater, and marine (saltwater) aquariums for homes and businesses.

Most aquariums benefit from a maintenance visit every 2–4 weeks. This keeps water quality stable, prevents algae, and ensures fish remain healthy.

Definitely. We offer full custom setup services — from design and equipment to installation, aquascaping, and even sourcing fish and plants.

Emergencies can include pump failures, oxygen crashes, rapid fish distress, or water leaks. If something doesn’t seem right, call us — we’ll assess the urgency and come out quickly if needed.

We aim to respond to all emergencies the same day where possible, depending on location and availability.